Shipping and returns
BANDHU takes great care in making sure your order arrives safely. All orders are shipped with PostNL and/or their international partners. BANDHU offers free shipping for:
- The Netherlands Free shipping on all orders
- Europe Free shipping on orders over €150 euros
- Rest of the World Free shipping on order over €200 euros
If shipping costs apply, these costs vary depending on the shipping location. In the checkout the shipping costs will automatically be calculated.
Shipping costs per country:
For orders delivered to an address outside the European Union, delivery may take longer due to handling time at customs. In addition, customs duties may need to be paid when receiving the package. BANDHU is not responsible for these costs.
When your order has been shipped, you’ll receive an email with Track and Trace information with which you can follow your parcel’s journey to your doorstep. To protect your parcel, BANDHU insures all packages against unforeseen damages and/or theft that may occur during the shipment process.
You can return your item(s) if it does not match your expectations or preferences. This is possible within 14 days after receiving the order.
Returning an article is only possible when the article:
- is in an undamaged state
- is not worn and/or used
- includes the original and undamaged packaging
BANDHU reserves the right to refuse returned items if they do not meet these requirements.
Please follow below steps to return your item(s):
- Fill out the Returns Form online on the site . https://www.bandhu.eu/return-form/
- Add the Returns Form and the items you would like to return to your return package and make sure it’s sealed properly.
- Send the return to:
8012 CX Zwolle